Recent Articles
Refund from a Child Account
To request a refund from your child's wallet, you must first transfer the balance to the parent wallet. 1. Select "Transfer" Scroll to the child's card and tap Transfer. 2. Transfer the Balance to the Parent Wallet Select the parent and transfer the ...
Top-Up Payment Failed
If you are unable to top up your wallet, please check the following: 1. Make Sure You Are Using a MADA Card Only MADA cards are currently accepted for wallet top-ups. 2. Check Your Card Balance Make sure your card has sufficient funds to complete the ...
Restrict Food Items
You can restrict food items on your child's account by following these steps: 1. From the main menu, click on your child’s name. 2. Next, click on “Menu”, from the tab below to access all the available items in the canteen. 3. Click on the item you ...
Cancel Authorized Person Invitation
The guardian can cancel the authorization of the persons who have been authorized through the application by: 1) Go to the student account by selecting the student card from the accounts > then selecting the student card > then the Dismissal Call ...
Terms & Conditions
Face Recognition Terms and Conditions Data Controller and Owner WAKI app collects your photo to use face recognition to enable secure identity verification and personalized wallet features. This data is stored securely on our servers and is not ...