Manage WAKI wallet
Refund from a Child Account
To request a refund from your child's wallet, you must first transfer the balance to the parent wallet. 1. Select "Transfer" Scroll to the child's card and tap Transfer. 2. Transfer the Balance to the Parent Wallet Select the parent and transfer the ...
Top-Up Payment Failed
If you are unable to top up your wallet, please check the following: 1. Make Sure You Are Using a MADA Card Only MADA cards are currently accepted for wallet top-ups. 2. Check Your Card Balance Make sure your card has sufficient funds to complete the ...
How to transfer to another wallet
Rules Any amount can be transferred The transfer can be between adult users or dependent users The transfer can be by: Mobile number Email address Parent can transfer only to full-access dependents The full-access dependent should have an email The ...
How to refund to your local bank account?
To request a refund of your wallet balance, follow these steps: 1. Open the Parent Profile Tap the card displaying the parent's name to open the profile. 2. Select "Transfer" Tap Transfer. 3. Select "Bank Transfer" Choose Bank Transfer. 4. Enter the ...
How to fund your wallet
To top up your wallet, follow these steps: 1. Select "Top Up" From the home screen, tap Top Up on the card displaying the parent's name. OR Tap the card displaying the parent's name to open the parent profile, then tap Top Up. 2. Enter the Amount ...